Career Opportunities at The Vices York

The Vices York is a brand new, private-house hotel experience opening its doors in early 2021. There are three unique suites, each a combination of contemporary design with innovative smart technology, carefully combined to create an immersive sanctuary.

The entire experience from beginning to end focuses on joy and exploration and we’re looking for a team who can deliver this. We’re looking for confident, proactive individuals who want to grow and develop in the world of hospitality, but also are committed to growing with The Vices brand to support our future expansion plans.

If you have a question about any of our open positions below, please email york@thevices.co.uk

Front of House Manager

Full-time position. 4 days per week. (Wednesday-Saturday)
Above-average salary expectations

In our small and intimate team, every role is crucial.

As Front of House Manager, your role is diverse, fast-paced and flexible. You’ll be responsible for our food and beverage offering, including our in-house dining experience.

You’ll ensure that every department from the wine library, through to the cocktail bar, is on track to deliver the exemplary customer service that our guests deserve. You won’t be managing a large number of guests, but instead getting to know each and every guest personally, so that you can go above and beyond their expectations.

We need you to be proactive in your thinking, and tenacious in your ability to drive The Vices brand forward. We want you to understand the industry, know what our guests will be expecting, and keep our product fresh and exciting. As part of your day to day role, you’ll be dealing with our customers, suppliers and the wider business community so it’s crucial that you’re friendly, personable and can proudly represent The Vices York.
Your role is both operational and strategic, so experience or an understanding of both is key. We want your support in creating a seamless operation, that is perfectly customer-centric.

You’ll be working within a very small team which will include our Hotel Manager and the Head Chef, and directly with the Directors who will support your professional and personal growth. In return, we ask for a commitment to The Vices York, a commitment to our ethos and values and a dedication to helping the business thrive.

This is an exciting opportunity to join an independent business at the start of its journey. Learn about our plans, understand our product and let’s work together to launch and grow The Vices York.

Essential Requirements:

  • A passion for the food and beverage industry.
  • A passion for hospitality and high-end customer care.
  • Brilliant attention to detail.
  • Willingness to learn and develop new skills.
  • Creative mindset
  • Immaculate personal presentation.

Preferred but not Essential:

  • WSET or equivalent certifications.
  • Bilingual or multi-lingual skills.
  • Managerial experience in a hospitality setting.

Employee Benefits:

  • Above-average salary expectations.
  • No split shifts.
  • 8-week holiday package
  • Private healthcare package
  • Career development opportunities including sponsored qualifications and training.

Eligibility:

All applicants must be in-line with the Asylum & Immigration Act 1996 and must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply

Please email our team at marketing@thevices.co.uk attaching your CV and Cover Letter to the email, with Front of House Manager Application in the email’s subject.

Thank you for your interest in this position.