General
Do you have parking available at The Vices?
The Vices is located within a restricted resident parking area. We have very limited off-street parking available, which is reserved for our overnight guests. Parking is complimentary, but needs to be reserved prior to your arrival.
I’m visiting The Vices York for a celebration. Can you help me make it more special?
We would love to make your visit even more special. Make a note when you’re making your booking and we can discuss some options. Or alternatively, get in touch directly with some information about what you’re celebrating. Perhaps you’d like a specially chosen bottle of champagne, or a gift to be set up in your suite? Let us know what you’re trying to create and we’ll perfectly enhance your experience.
Is The Vices York child friendly?
Overnight stays are all limited to guests that are aged 18 or over.
Can I bring my pet?
Animals are not allowed in The Vices York, except for Guide Dogs. To discuss any specific situations, please do get in touch directly.
Is The Vices York LGBTQ+ friendly?
Absolutely. The Vices York and our entire team are welcoming to all and every guest.
Can I smoke during my stay?
The Vices York is a non-smoking zone. This includes all private suites and all communal areas.
Can I use electronic cigarettes during my visit?
Electric cigarettes can be used within private suites, but we ask that you refrain from using them in any communal areas.
Is The Vices York wheelchair friendly?
Unfortunately due to the historic nature of the building we have limited wheelchair accessibility and we do not have an elevator.
Our suites can’t be accessed via wheelchair and may not be suitable for guests with mobility aids.
Stay
What time is check in and check out?
Check in is from is available from 3pm. Check out is 11am. To discuss a late check out or an early check in, please get in touch and we’ll do our very best to accommodate.
Do you have a concierge service?
We do not have an onsite concierge service in our house; however, we offer a virtual concierge service. You are free to message us and email us 24-hours should you need any assistance.
Access to your Suite is through a self check-in service.
What part of the house will I have access to?
Each Suite or Room is self-contained, with independent street access. You will only have access to your chosen Suite or Room, with no access to other parts of the house.
Can extra beds or cots be provided?
We can’t provide additional beds in a room. And because guests younger than 18 are unable to stay at The Vices, we don’t provide cots.
Can my pet stay with me?
Animals are not allowed in The Vices York, except for Guide Dogs. To discuss any specific situations, please do get in touch directly.
Is breakfast included in my stay?
We do not provide a breakfast service; however, we would be more than happy to recommend local places for a delicious breakfast.
Can you help me make the stay a bit more special for a celebration?
We would love to. Tell us what you’d like to see and we’ll do all we can to deliver. We can have your favourite music playing through your personal sound system or perhaps you’d like a hot bubble bath ready for your arrival? We can enhance your suite with your favourite fragrance, or ensure that your favourite book is resting on the coffee table.
As our guests, we’ll go above and beyond to turn your fantasy into a reality.
Can you arrange my travel to and from, the airport or train station?
We do offer a private chauffeur transfer service from and to The Vices York. Simply let us know when booking and we can provide a quotation and confirm your booking.
Do you have a spa or a spa therapist?
We don’t have a spa within The Vices York, but each suite has an exceptional bathroom experience designed to help you relax and unwind. Be it an Aquaelite shower system with transformative lighting, a crystal bath or double circular bath, surrounded by gem stones.
Can you help me plan my time in York?
We’d love to help you enjoy your time in York. We can book local restaurants, arrange your trip to local attractions, and offer recommendations for local bars. You also have access to our private chauffeur service, who will provide a bespoke price dependant on your needs.
What is your cancellation policy?
If you think you need to rearrange or cancel your stay with us, we can offer a full refund or move the date of your booking, providing you booked our refundable rate and give notice more than 7 days prior to the original date of the stay.
Cancellations made by guests who booked under our non-refundable rate will not be eligible for a refund.
For help with cancelling or rearranging a stay at The Vices, please get in touch by emailing contact@thevices.co.uk
Drink
Can I purchase a wine to enjoy at home?
Daniel has curated an exceptional collection of wines that can be purchased in The Archive. Items can be shipped across the UK and make a beautiful gift, or memento of your visit. If you’d like some help in choosing the right wine for you, please do get in touch with us directly.
Creative
Could I use The Vices York for a photo or video shoot?
We’d love to hear more about your creative project to see if our home is the right fit for you. Specific areas of the house can be booked for creative shoots, or we can discuss exclusive access. Email york@thevices.co.uk with your details, and let’s discuss your project.
“Daniel selected the most beautiful Nebbiolo from Piedmont which my partner and I enjoyed with a wonderful lamb dish for our anniversary. It’s the best wine I’ve ever tasted.”
– David Arnott